Amazon Releases AI-Based Enterprise Search Solution

The solution uses deep learning models to understand natural language queries and document content.

On Monday, Amazon Web Services (AWS) launched Kendra, an enterprise search solution powered by machine learning.

Kendra, which utilizes machine learning, will be useful for enterprises looking to index internal data sources and make them searchable. Users can deploy language queries and Kendra returns the most relevant results in the form of a precise answer or document.

Drive Business Strategy and Growth

Drive Business Strategy and Growth

Learn how NetSuite Financial Management allows you to quickly and easily model what-if scenarios and generate reports.

Swami Sivasubramanian, vice president machine learning at AWS, said in a statement, “Our customers often tell us that search in their organizations is difficult to implement, slows down productivity, and frequently doesn’t work because their data is scattered across many silos in many formats.”

Sivasubramanian claimed Kendra would empower employees at organizations “with highly accurate, machine learning-powered enterprise search, which makes it easier for them to find the answers they seek across the full wealth of an organization’s data.”

According to AWS, enterprise search is difficult to implement, as the underlying data is unstructured and spread across different data sources. Search is usually done through keywords and not natural language queries, and these keywords can be spread across multiple documents in differing contexts generating random results.

AWS’s Kendra is industry-specific, and its usability spans IT, healthcare, and insurance. Industrial, energy, financial services, legal, media and entertainment, travel and hospitality, human resources, news, telecommunications, mining, food, and beverage and automotive will be added in the second half of this year.

The target of enterprise search has been to operate like Alphabet’s Google, but AWS’s Kendra would give any company operating in a supported industry a head start in search because the search engine would understand language specific to the industry. Kendra search boxes can be inserted into websites or applications and would support features like typeahead.

The addition of AI and machine learning would boost enterprise search significantly, reported Techcrunch.

On Monday, Amazon shares closed 1.24% higher at $2,409.

This story originally appeared on Benzinga.

© 2020 Benzinga does not provide investment advice. All rights reserved.

Chesnot/Getty Images

Understanding Which ERP Modules Your Business Needs – And When