There’s a lot of corporate productivity and convenience improvement potential in 'augmented reality' applications.
The Cost of Privacy
The EU's new General Data Protection Regulation will force companies to change how they handle consumers' online data.
Enterprise Tech Agenda: 2016
Data icebergs, drones, augmented reality, information on everything, the API economy — it should be a fascinating year.
Ad Blocking: M’m! M’m! Good!
Businesses that only work if they can push ads at people that don’t want to see them may be in trouble.
Being ‘Intensely’ Data Driven Is Not for Everyone
A high-performing culture like Amazon’s is effective, but it also creates winners and losers. And, in some cases, it can quickly go bad.
Would You Have Invoked the Disaster Recovery Plan?
Activating a disaster recovery plan isn’t an easy decision, as United Airlines and the New York Stock Exchange discovered.
How to Respond to a Data Breach
Incident response plans are one of the most neglected aspects of information security.
There’s No Excuse for Poor Customer Service
Yet, listen to this tale of woe. Then ask yourself whether your company paying enough attention to customer service.
The Biggest Cyber Threat Is Inside Your Company
Data theft by insiders is rampant but usually not discovered until after they've left.
A Customer for Life
How the growing availability of data about customer interactions can influence strategies for managing customer lifetime value.