Technology: Page 41
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Cap Gemini Denies Shopping Its U.S. Arm
Contradicting a report in the The New York Times, the chief executive officer of Cap Gemini said that the consultancy’s North American business unit isn’t up for sale.The Paris-based firm’s CEO, Paul Hermelin, said in a statement to the Financial Times that “Cap Gemini denies having plans to sell...
By Stephen Taub • Nov. 22, 2004 -
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Men and Machines
The industrial complex that Henry Ford built on the banks of the Rouge River in Dearborn, Michigan, was a wonder of the new age of mass production. Into one end of the plant went iron ore, coal, sand and rubber, brought in by railway and on Great Lakes steamships. Out of the other end rolled Mode...
By Ben Edwards • Nov. 19, 2004 -
Explore the Trendline➔
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TrendlineThe CFO Strategy for Artificial Intelligence
Artificial intelligence’s impact on the office of the CFO continues to evolve, and finance chiefs must be aware of the opportunities it will create for growth.
By CFO.com staff -
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The Seven-Year Niche
Anyone paying even the slightest attention to the fortunes of Linux, the “free” computer-operating system beloved by techies and intriguing to CFOs, has probably noticed that a new buzz phrase has entered the conversation. “Open source” has become a staple of computer-vendor press releases and te...
By Bob Violino • Nov. 16, 2004 -
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How Their Garden Grows
Much of IT is designed to get data to employees, but very little attempts to do the reverse: get information from them, particularly of the fresh-thinking and problem-solving sort that can enhance revenue. True, an entire discipline known as knowledge management has explored techniques for tappin...
By CFO Editorial Staff • Nov. 15, 2004 -
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Let There Be Cheaper Light
Forget the mousetrap. Building a better lightbulb has been a constant — and profitable — pursuit ever since Humphrey Davy first invented the arc light circa 1810. Along the way, there have been major breakthroughs, including proto-light bulbs, carbonized-paper bulbs, and carbonized cotton-fiber b...
By John Edwards • Nov. 10, 2004 -
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Hello There
It’s no secret that American companies outsource call centers to lower-cost locales. But customers often have no idea whether they are speaking with an operator in Baltimore or Bangalore. That’s because overseas call centers go to great lengths to help their staffs sound American, teaching them A...
By Joseph McCafferty • Nov. 3, 2004 -
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Ready to Wear
Imagine, if you will, this scene from the future. A doctor — an anesthesiologist to be precise — enters the step-down unit of a university hospital to check on the recovery of a patient who underwent heart surgery 48 hours earlier. While noting the pattern registering on the EKG, the physician ch...
By Karen Bannan • Nov. 3, 2004 -
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Desktop Business Systems Cut the Clutter
Many businesses have a crush of external and internal corporate Websites, first spawned by the dot-com frenzy of the 1990s. Typically, the internal sites are grouped around lines of business, departments, functions, even new-product releases. And almost as often, this “space junk” creates more pr...
By John Goff • Nov. 2, 2004 -
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Cutting Through the Clutter
Over the past few years, the proliferation of virtual publishing tools has made it fairly easy for the average person to construct, populate, and maintain a Website. While this would seem to be a good thing, there is one minor downside to the trend: the proliferation of virtual publishing tools h...
By John Goff • Nov. 2, 2004 -
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You Make Me Feel Young Again
Will legacy applications ever die? By now, you might think that most companies would have replaced software programs written in such musty languages as COBOL and Fortran. After all, many spent millions during the Y2K hysteria pulling out tangled systems and marshaling armies of programmers to rew...
By Don Durfee • Oct. 26, 2004 -
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New Ways to Visualize Data
Maps are back. Many companies are looking for ways to cope with information overload, and while dashboards and other techniques continue to gain in popularity, maps are proving surprisingly versatile as well, even for deskbound workers.“Academic research shows that we can’t keep more than seven d...
By Connie Winkler • Oct. 19, 2004 -
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More Map, Less Quest
Maps are back. More than a decade ago, geographic information systems took population and demographic data from the Census Bureau and other sources and gave businesses new ways to see opportunities, literally. Consumers could be segmented by zip code, for example, or regional sales could be analy...
By Connie Winkler • Oct. 19, 2004 -
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Outsourcing Risks Worry the Wary
Biotech and pharma CFOs worry that by loosening their grip on their entireenterprise and relying on third parties, they might risk losing their competitiveedge. Desired cost savings and productivity gains may fail to materialize; it maytake too much management time and attention to move operation...
By Alison Rea • Oct. 14, 2004 -
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The Marketing Power of Blogs
As recently as a few years ago, few corporate executives were big fans of blogs. The personal Web pages gave a free and open voice to customers and ex-employees — too often, irate customers and disgruntled ex-employees. In some cases, corporations went to court to try to get business-bashing blog...
By John Edwards • Oct. 13, 2004 -
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Blogging for Dollars
In July, Microsoft Corp. did what would have probably been unthinkable just a few years ago: the Bellevue, Wash.-based company’s MSN division launched a commercial Web-log service; that is, a service that enables customers to set up their own personal online journals. Reportedly, executives overs...
By John Edwards • Oct. 13, 2004 -
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IT Security Starts Between the Ears
Pitney Bowes, the company that once was in the uncomplicated business of supplying postage meters is now a $4.6 billion (in revenues) mail-and-document-management specialist. Yet despite an array of state-of-the-art firewalls, software, and encryption algorithms to fend off network invaders, the ...
By Russ Banham • Oct. 6, 2004 -
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The Enemy Within
Back in the 1950s, when Pitney Bowes was in the uncomplicated business of supplying postage meters to U.S. corporations, the company’s big security concern was relatively pedestrian: now and then, somebody’s relative would walk off with a meter machine.Over the past 50 years, risk management at P...
By Russ Banham • Oct. 6, 2004 -
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ERP: Tech Project or Business Project?
Most companies of a certain size — generally $100 million and above, although simplified ERP software is available for much smaller companies — find ERP virtually indispensable. ERP serves as an all-important information pipeline that links finance, manufacturing, logistics, sales, and other depa...
By Doug Bartholomew • Oct. 5, 2004 -
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The ABC’s of ERP
Even as Y2K ushered in boom times for ERP vendors, they were beset by a string of negative press reports regarding the complexity and cost of getting their software to run effectively — assuming it could be made to run at all. ERP horror stories abounded, with Hershey Foods Corp.’s perhaps the be...
By Doug Bartholomew • Oct. 5, 2004 -
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A Touchy Election Issue
As the Presidential election approaches, one of the hottest debates has nothing to do with the candidates. Instead, the controversy centers on the reliability of E-voting, which takes two forms: direct recording electronic (DRE) voting machines that provide touch-screen selection, and voting via ...
By Roxanne Khamsi • Sept. 30, 2004 -
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Ripe for the Picking?
If you’re wondering whether it’s time for your company to join the wireless revolution, we have some news for you: it already has, for better and worse. During the past few years, thousands of cell phones, BlackBerry devices, pagers, wireless PDAs, and wireless-enabled laptops have almost certain...
By John McPartlin • Sept. 22, 2004 -
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Can SOA Simplify IT?
While Moore’s Law and fierce competition among vendors virtually guarantee that your IT dollar will continuously gain in purchasing power, don’t let the good deals blind you to an underlying truth: the complexity of what you’re buying may be no bargain at all.New thinking may be called for, a new...
By John Verity • Sept. 21, 2004 -
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GE Plans Sale of Outsourcing Unit
General Electric Co. is engaged in talks to sell all or part of GE Capital International Services (GECIS), its India-based call-center unit, reported The Wall Street Journal, citing people familiar with the situation. The business-process-outsourcing operation could fetch as much as $1 billion.GE...
By Craig Schneider • Sept. 20, 2004 -
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Money for (Almost) Nothing
Who remembers Flooz? Or Beenz? At the height of the dot-com craze, they were among the alternative currencies proposed as a way to facilitate low-value (typically $5 or less) electronic transactions.Early efforts failed, but the idea of an electronic payment that could be used for such transactio...
By CFO Editorial Staff • Sept. 20, 2004 -
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Outsourcing on the Outs at JP Morgan Chase
About 4,000 technology workers and contractors currently employed by International Business Machines Corp. must be starting to feel a little dizzy.The workers had been transferred from JP Morgan Chase & Co. to IBM as part of an outsourcing agreement hailed as “the largest of its kind” less th...
By Ed Zwirn • Sept. 17, 2004