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Human Capital & Careers
Salary Transparency’s Impact On the Future of Labor
With salary ranges being required in more areas, how can executives use these new laws to better their hiring practices?
By
Adam Zaki
| February 3, 2023
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M&A
Cisco Buys IMImobile to Boost Call Center Offerings
The $730 million deal will help Cisco create a "comprehensive CXaaS [Customer Experience as a Service] solution for the market."
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Matthew Heller
| December 7, 2020
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Strategy
Aspect Software Files Bankruptcy to Cut Debt Load
The call-center software company plans to execute a restructuring that would eliminate $320 million in debt and equitize another $60 million.
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Matthew Heller
| March 10, 2016
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People
Veteran CFO’s Latest IPO Targets ‘Huge Market’
The third company Barry Zwarenstein has taken public, Five9, plants its stake in cloud-based call centers.
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David McCann
| November 25, 2014
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