Businesses have experienced seismic operational shifts over the past few years. Supply chain issues, talent shortages and demand fluctuations now look increasingly like ongoing, long-term challenges. As a result, many finance leaders have become resilience experts, moving quickly from one crisis to the next. Meanwhile, the pandemic and all those seismic shifts that came with it made some historical data useless. In 2019, history was a reasonable indicator of future success. That’s no longer true, so how do you reimagine your KPIs?
This guide discusses how to track the correct KPIs based on business needs, how those KPIs impact strategy and how to make sure they’ve selected the right KPIs.