In response to the news that RadioShack fired about 400 employees by E-mail this week, most readers -- except one RadioShack employee that still has a job -- have expressed outrage.
Jay Leno joked about the news on his show last night, which underscores the extent of RadioShack's shockingly impersonal action. Here's Leno's joke verbatim: "RadioShack is laying off over 400 employees. You know how they notified them? Through E-mail. How cold is that. They were fired through E-mail. The sad part is, 300 of the employees will never know 'cause they have AOL."
Not only was the layoff by E-mail an employee relations action, but also, it's an action that is observed and judged by the public, i.e. consumers.
Some CFO.com readers sent messages to me personally and I'd like to share them, as they capture the general feelings of our audience.
•"They've shown the consumer their true colors. Perhaps, I need not shop there!"
•A laid-off WorldCom employee writes, "Even though they did not give me one red cent for severance after five years of service there, they did call me in to hand me the pink slip. Sending an email to tell someone he/she will no longer have a job is not acceptable."
•"That was the most spineless thing I have heard of in recent past. I love e-mail, but you don't use it to fire or manage folks in your charge. Downright crazy."
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