In making software-buying decisions, finance organizations are too focused on gaining efficiencies and not enough on future digital needs, says Gartner.
Only one in five finance chiefs are "personally effective," according to Gartner research.
A lack of commitment to working as partners with shared services organizations dooms finance to missing out on optimizing the value of shared services.
Doing both results in significantly improved return on invested capital, Gartner advises.
Finance chiefs and IT leaders should be jointly responsible for aligning technology opportunities with business strategy.
Having finance team members support business unit stakeholders drains EBITDA, says Gartner; instead, align them with specific types of decisions to be made.
Machine learning and AI solutions are difficult to deploy, often overhyped, and may have little bottom-line impact: Gartner.
Robotic process automation emerges from the back office to take on core finance tasks.
Internal resistance to change — or mental momentum — can prevent companies from properly responding to new market economics.
Confusion over what “artificial intelligence” is — and is not — poses challenges for CFOs.
Spending cash to achieve strategic goals beats tight cost controls at the bottom line, research suggests.
The strong growth is being driven by the shift away from legacy IT as organizations pursue a digital business strategy.
