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CFOs On the Move: Week Ending March 24
Ally Financial, NFL, Papa Johns, Overair, LastPass, Curbio, Hinge Health, Momnt, Sealed Air, Infobip
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Lauren Muskett
| March 24, 2023
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CFOs On the Move: Week Ending March 24
Ally Financial, NFL, Papa Johns, Overair, LastPass, Curbio, Hinge Health, Momnt, Sealed Air, Infobip
By
Lauren Muskett
| March 24, 2023
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Customer service
Strategy
Customer Service Functions Evade Cost Cuts
Despite economic pressures, 21% of finance leaders said they plan to increase customer service and support funding.
By
David McCann
| October 4, 2022
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Credit & Capital
Banking Survey: A Question of Trust
After yet another scandal, businesses are placing more emphasis on the trustworthiness of financial institutions.
By
Vincent Ryan
| November 6, 2017
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Tech
Are Your Customers Being Served?
A CFO Research survey finds companies striving to improve post-sales service.
By
David W. Owens
| June 9, 2016
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M&A
Winning Qualities
Our second annual banking survey asks CFOs to share what they value in their commercial banks and bankers.
By
| November 24, 2015
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Strategy
There’s No Excuse for Poor Customer Service
Yet, listen to this tale of woe. Then ask yourself whether your company paying enough attention to customer service.
By
John Parkinson
| July 2, 2015
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Technology
Service Innovation in a Digital World
New digital upstarts are threatening the bottom lines, growth prospects, and even business models of traditional service providers.
By
Ewan Duncan, Tony D'Emidio, and David Dorton
| February 18, 2015
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Growth Strategies
Know Your Customers, But Don’t Trust Them
Forget about the customer always being right — sometimes they don't even know what they want.
By
Iris Dorbian
| July 24, 2014
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