Customer relationship management
Salesforce Accused of Aiding Sex Trafficking
Trafficking survivors allege Salesforce's CRM tools helped the Backpage website to facilitate prostitution and sexual exploitation.
What Are the Top ERP Systems for 2019?
The ERP market is in great flux as 2018 winds down, positioning some ERPs in unaccustomed positions as market leaders.
SAP Cloud Sales Top 1B Euros for First Time
“We grew faster than every ‘best-of-breed’ cloud [competitor] out there,” CEO Bill McDermott says.
Accounting Changes Boost Salesforce Outlook
Companies are adopting new standards aimed at improving comparability by implementing a single revenue recognition model.
SAP Buys Callidus in Front-Office Software Move
The $2.4 billion deal "aligns perfectly to SAP's innovation strategy to transform the front office," the German tech giant says.
Data Integrator Rides Surging Demand
The growing popularity of best-of-breed applications plays into the hands of data integrators like Talend.
New CFO for IPO Run at Quote-to-Cash Firm Apttus
The incoming finance chief must cope with a weak IPO market and new competitive threats in a fast-expanding software niche.
Enterprise App Software Market to Grow 7.5%
A Gartner survey says spending on cloud-based programs will lead the way as organizations modernize their applications.
A Customer for Life
How the growing availability of data about customer interactions can influence strategies for managing customer lifetime value.
Out of Place
As business models evolve away from a dependence on the concept of a fixed “place,” companies will have to adapt.
First-Time CFO Thinks Big for Growth-Hungry Pegasystems
Longtime finance executive at growth-juggernaut salesforce.com, Rafe Brown, aims to help smaller software firm Pegasystems realize its own lofty ambitions.