Customer lifetime value

5 Metrics for Measuring Recurring Revenue
Corporate Finance

5 Metrics for Measuring Recurring Revenue

A short list of the 'go-to' metrics every CFO of a recurring revenue business should track.
By Tom Dibble | November 13, 2015
Read More
A Customer for Life
Strategy

A Customer for Life

How the growing availability of data about customer interactions can influence strategies for managing customer lifetime value.
By John Parkinson | April 29, 2015
Read More
How Worker Value Is Like Customer Value
Workplace Issues

How Worker Value Is Like Customer Value

Assessing an employee's true worth should factor in his or her length of service, just as you'd do when calculating a customer's worth.
By David McCann | January 28, 2014
Read More
How the Cloud Will Be Capitalized
Forecasting

How the Cloud Will Be Capitalized

Cloud-based software and services will be the backbone of businesses, but can lenders and investors find a way to finance the providers?
By Scott Bergquist | January 3, 2014
Read More