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Top Five Workforce Factors Driving Customer Satisfaction

Sponsored By Evolv

Banking & Capital Markets
Budgeting & Planning

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Most executives consider customer satisfaction a critical metric, but often lack the visibility into the complex, cross functional factors that are truly driving an outstanding experience with their brand. Uncovering the true factors that inspire customer satisfaction and loyalty isn't just about hiring, or training, or the nature of job roles. It's a numbers game informed by data from across the employee lifecycle. Download this Whitepaper to learn the top five workforce factors that are responsible for driving customer satisfaction.
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Released: May 27, 2014
Length: 5 pages
Format: PDF (514 kb)
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