To help executives succeed in today's era of complexity and uncertainty, this report focuses on the strategies and tools that firms can use to manage "unknown" risks, particularly unexpected external events.
This report builds on our annual survey of over 1,000 global executives, which showed the need for better ways to manage emerging risks and address Black Swan events, such as the Japanese tsunami and the Eurozone crisis. To explore the latest thinking, we conducted in-depth interviews with senior executives from leading companies around the world, including ABB, GE Energy Infrastructure, Johnson Controls, and Microsoft.
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