Evansville, Ind.-based Old National Bancorp embarked on a transformation shortly after President and CEO Robert G. Jones joined the community bank in late 2004. The change it planned and implemented qualifies as both straightforward and profound for a community banking company that celebrated its 175th anniversary in 2009. Old National Bank shifted its orientation from a reactive business to a proactive one. This shift in decision-making perspective also required an extensive, multi-year overhaul of the bank's "enterprise management reporting" capabilities (a phrase the company uses to broadly define budgeting, forecasting, balanced scorecard and other business performance management processes). The transformation so far has delivered significant improvements within each of the company's three core strategic imperatives:
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