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Partnering for Successful Execution in Global Business Services

Sponsored By Genpact

Banking & Capital Markets
Budgeting & Planning

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CXOs want now-mature industry experience to build and run global business services to drive cost reduction, process improvement and customer satisfaction. The most successful centers almost operate like commercial entities, "selling" aggressively to their internal clients, and driving business outcomes, but most of them struggle with this.

This whitepaper shares the key insights and best practices on building a best-in-class global business services center.
Sponsored by:
Released: June 29, 2012
Length: 9 pages
Format: PDF (552 kb)
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