In today's competitive market, businesses are living in a constant state of change. This is especially true in the services sector because of the more fluid "people resource" (versus supply chain commodity)
factor, which brings an additional layer of change dynamics to business operations. Whether because of
downsizing or expansion, mergers or acquisitions, changing business processes or stringent government
and industry compliance regulations, today's businesses must quickly and cost-effectively react to
business change to stay competitive.
Yet most ERP solutions fall short. A February 2008 IDC survey of 250 US and
UK companies entitled Mid-Market Service Companies' Enterprise Investment Strategies and Adoption
Trends 1 reports that 47 percent of ERP software users say that their
financial applications costs exceeded their planned budgets as much as 100 percent.
The question is this: what are software vendors doing right and wrong in facilitating post-implementation change?
These white papers are not created by the CFO.com editorial staff. In order to view these papers, you must register with CFO.com and agree to share your contact information with related product/service companies.