Great analytical rigor is prerequisite for getting Future Ready. However,for embracing transformation changes, enterprise stakeholders would want more than just information, no matter how compelling and actionable it is. They'll want assurance that all stakeholders are as dedicated to future readiness as they are. For Genpact, that?s increasingly meant structuring contracts so our payment is directly tied to how much money our process re-engineering efforts save or make for our BPM partners in the future. Such contractual terms send a powerful message. Namely, that we "have a dog in their fight," and have every bit as much to win or lose in the hunt ahead as they do.
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