Companies increasingly view the management of working capital, particularly accounts receivable, as an important measure of a company's financial health. Historically, these operations have been highly inefficient as a result of decentralization and the lack of integrated systems for Order-to-Cash management. With receivables such a fundamental driver for the business, it is in some ways surprising that a large proportion of companies have yet to centralize and optimize their collections management, in many cases choosing to focus first on accounts payable. However, few CFOs are awake at night worrying about whether a payment has been made; the same cannot be said for collections, which have a major impact on the company. This White Paper looks at some of the challenges and issues involved in centralizing collections, and provides examples of how companies have addressed them and increased cash flow.
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