For many companies, facilities management is the second largest cost behind people. So it's no wonder that
organizations have progressively pursued different sourcing strategies to reduce this cost. Solutions have evolved from
traditional out-tasking and outsourcing to the more recent strategy of integrating real estate and facilities management--
sometimes with other business functionsýunder a single service provider. Over the past decades, real estate
management has steadily evolved toward more outsourcing and more bundling of services, and today that trend is
culminating in the integrated outsourcing of real estate and facilities management. Given the potential benefits, the key
question for most companies is not whether to integrate real estate services and facilities management in an outsourcing
solution - but at what level. Besides real estate strategy and policy setting, which are better left in-house, almost all other
services are up for integration grabs.
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