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Going Beyond Process Efficiency to Process Effectiveness

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Budgeting & Planning > Business Performance Management

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The value of excellent process execution became more evident during the economic downturn, as companies around the world were forced to pay stricter attention to how well the business ran. Even the finance executives who report that good process execution helped their companies through the hard times recognize room for continued improvement in process execution during the expected recovery. The benefits respondents anticipate go beyond simple process efficiency and touch on core aspects of business performance management. Finance executives in this survey value the finance function's ability to develop the right metrics to guide process improvement efforts across the enterprise, as well as finance's ability to work with different business units to target enterprise-wide performance. They recognize the benefits for company performance of streamlining processes, improving connections between different processes, and improving communication between different groups.