Management Excellence: Leveraging Technology and Techniques

Sponsored By Oracle

Topics:

Business Software > CRM , ERP

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Abstract:

Extending operational excellence to management excellence is the next strategic imperative for organizations of all sizes, in every market around the world. In difficult economic times, operational excellence is critical. Organizations cannot afford to have cost-heavy operations, quality issues, or long time-to-market cycles. However, most companies have already implemented enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM), human resource management, and other operational systems. Because so many companies have achieved this level of operational excellence, focusing on transactional processes does not offer competitive advantage. The next wave of competitive advantage comes from combining operational excellence with management excellence. This is achieved by transforming management activities into integrated management processes and by connecting management processes to operational processes and systems.

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Released: September 15, 2009

Length: 19 pages

Format: PDF (278 kb)

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