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Setting Branch Goals: How to Create Shareholder value without Drowning in the Details
Sponsored By Applied Predictive Technologies
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- Abstract:
- Virtually every major retail bank in the world sets performance targets for each branch. When done well, goal-setting can drive significant performance improvement. Too often, however, branch goal-setting exercises consume enormous amounts of time, expense and organizational goodwill while producing nothing but frustration. This typically occurs because the list of metrics or goals becomes too complicated to be easily understood, the specific goals by branch are not established in a manner that is seen as transparent and fair, or the bank believes that simply stating goals is enough to drive behavior change by branch managers and staff.
- DETAILS
- Sponsored by: Applied Predictive Technologies
- Released: May 21, 2009
- Length: 14 pages
- Format: PDF (2096 kb)
- Email this abstract
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