Implementation of ITIL Processes

Sponsored By Sonata Software Ltd.

Topics:

Technology > IT Management

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Abstract:

This white paper discusses the need for process orientation in IT Service Management. It explains the benefits of implementing ITIL for an organization as well as the challenges and success factors associated with it.

DETAILS

Sponsored by: Sonata Software Ltd.

Released: May 05, 2009

Length: 13 pages

Format: PDF (335 kb)

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