What's Your Excuse? Dispelling the Myths of End-User Training

Sponsored By Brainstorm

Topics:

Budgeting & Planning > Planning

Business Software

Employee Benefits & Human Capital > Professional Development

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Abstract:

Although most organizations are willing to spend money to upgrade or migrate to new software, they often end up skimping on user training. But, when companies skimp on end-user training, they often increase the cost of a software roll-out. This article outlines common myths related to why companies believe they don’t need outsourced, professional end-user training and gives researched, proven reasons why those myths are false. Dispelled myths include: End-user training costs too much, in-house training will work, users can use the help files, users don’t need help with email, training won’t help users accept new software, we’re just upgrading--we don’t need training, we’ve had bad experiences with outsourced training. Authored by BrainStorm, Inc., a recognized leader in end-user training, this article outlines how user training can actually save your organization money. If you’re a training advocate who needs to convince others that training is worth it, this paper is the ultimate resource.

DETAILS

Sponsored by: Brainstorm

Posted: May 09, 2008

Length: 5 pages

Format: PDF (256 kb)

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