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Take Your Customer Service to the Next Level
Sponsored By Cisco
- Topics:
- Business Software > CRM
- Technology > Networks / Telecommunications , IT Management
Free registration is required
- Abstract:
- Customer service starts by offering both a trouble-free shopping experience and a smooth business transaction. But now more than ever, it is also about anticipating and meeting customers' wants, not just their needs. "And for that, you need an integrated customer service strategy that spans data, applications, telecommunications, and the Web," says Jeff Friedsam, a customer relationship manager at Cisco Systems.
- DETAILS
- Sponsored by:
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- Released: May 13, 2008
- Length: 3 pages
- Format: PDF (127 kb)
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