Managing Strategic Performance in Banks and Financial Services Firms

Sponsored By Actuate

Topics:

Banking & Capital Markets > Investment Banking

Budgeting & Planning > Business Performance Management

Business Software > BPM

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Abstract:

When there are so many tools around to monitor and report on business performance, why is it that so many organisations report dissatisfaction in their ability to respond to new market opportunities, and deliver against their broader business goals? Taking the financial services industry as its subject, Bernard Marr of the Centre for Business Performance at the world-famous Cranfield School of Management conducted a uniquely in-depth research project to find out, delving specifically into organisations’ approaches to performance management to determine where firms are going wrong. This research, one of the most comprehensive and high-level studies on Strategic Performance Management in the financial services industry, is based on in-depth case studies with 15 of the world’s leading banks and financial services firms. At each company, between two and eight different principals, from MD to COO and CEO, were interviewed at great length about their performance management strategies. The results make for worrying

DETAILS

Sponsored by: Actuate

Posted: December 17, 2007

Length: 12 pages

Format: PDF (469 kb)

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