Location, Location, Location. Your Shared Services Operation: How You Can Make the Right Choice

Sponsored By KPMG

Topics:

Budgeting & Planning > Planning

Finance & Risk Management > Real Estate

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Abstract:

The notion of providing services in a combined or collaborative function, sharing processes and technology is not a flash-in-the-pan phenomenon, it has been embraced by many organisations for twenty years and as such it is an established concept, both in terms of geography and function. Why the popularity? Companies can cut finance process costs by over 40 percent through the use of shared services, and also improve customer satisfaction, process quality, and productivity. Cost reductions follow from standardising best practice processes, flattening organisational structures and moving to low cost locations. The goals of flexibility, scalability and resilience are met, with the shared service capability to respond to volume fluctuations and organisational changes. This report provides insight into how to find the right location for your shared services operation.

DETAILS

Sponsored by: KPMG

Posted: August 11, 2008

Length: 24 pages

Format: PDF (777 kb)

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