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The 11th Annual Cost Management Survey
Leading cost containers in 53 industries, 2000-2003.
CFO Staff, CFO Magazine

Cost Management Methodology

For the 11th Annual Cost Management Survey, CFO partnered with Stamford, Connecticut-based Archstone Consulting to rank companies according to their ability to manage costs. The survey is based on U.S.-based publicly traded companies that reported at least $1 billion in revenue annually from 2000 to 2003. Companies were eliminated if they were acquired, went bankrupt, or if there was a lack of data. Additionally, we have included change in revenue to highlight how firms manage costs within their revenue environments.

In all, 1,091 companies were surveyed based on data supplied by Compustat and other publicly available sources. The result is a ranking of companies in 53 industries according to their three-year cost management index, which equals COGS plus SG&A costs (before depreciation and amortization) divided by operating revenues.

Return to the article "Controlling the Flow."



Cost Management Index (CMI) by Industry*
INDUSTRY 2000-2003
Average (in %)
AEROSPACE AND DEFENSE 88
AIRLINES 96
APPAREL AND FOOTWEAR MANUFACTURING 88
AUTO AND TRANSPORTATION MANFACTURING 88
AUTOMOTIVE PARTS 91
BEVERAGES 84
BIOTECH 71
BUILDING MATERIALS 87
BUSINESS SERVICES 81
CHEMICALS 88
COMMERCIAL BANKS 57
COMPUTER SOFTWARE AND SERVICES 80
COMPUTER SYSTEMS AND PERIPHERALS 92
CONSTRUCTION 90
CONSUMER SERVICES 71
CONTAINERS AND PACKAGING 85
CREDIT INSTITUTIONS 71
DISTRIBUTORS 96
DIVERSIFIED MANUFACTURING 88
ELECTRICAL EQUIPMENT AND COMPONENTS 86
ELECTRONICS AND SEMICONDUCTORS 88
ENTERTAINMENT AND GAMING 78
FACTORY EQUIPMENT AND MACHINERY 89
FURNISHING AND APPLIANCE 90
HEALTHCARE SERVICES 88
HOTELS 79
HOUSEHOLD AND FOOD PRODUCTS 88
INSURANCE - HEALTH AND MEDICAL 92
INSURANCE - LIFE 85
INSURANCE - PROPERTY AND CASUALTY 91
INVESTMENT ADVISORS 83
MEDIA 76
MEDICAL DEVICES AND SCIENTIFIC EQUIPMENT 81
METALS AND MINING 91
OIL AND GAS 94
OIL AND GAS - DRILLING 68
PAPER AND PAPER PRODUCTS 89
PHARMACEUTICAL 70
PRINTING AND PUBLISHING 81
PROFESSIONAL SERVICES 90
REAL ESTATE 55
RESTAURANTS 86
RETAIL - APPAREL AND FOOTWEAR 90
RETAIL - AUTO 96
RETAIL - GROCERY AND PHARMACY 96
RETAIL - SPECIALTY 92
RETAILERS - GENERAL 94
SHIPPING AND TRANSPORTATION 91
TELECOMMUNICATION SERVICES 73
TOBACCO 59
UTILITIES - DIVERSIFIED 72
UTILITIES - ELECTRIC 71
UTILITIES - NATURAL 94
Median of 53 Industries 88

*CMI = (COGS + SG&A/operating revenue)
Source: Archstone Consulting

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Aerospace and Defense
Company 2003 COGS 2003 SG&A 2003 CMI1 2001-2003 Average CMI 2000-2003
CMI Change2
2000-2003
Revenue Growth3
ROCKWELL COLLINS 61 22 83 83 221 0
GOODRICH 72 16 88 84 591 0
UNITED TECHNOLOGIES 70 15 85 85 -132 5
ALLIANT TECHSYSTEMS 76 9 86 85 72 27
HONEYWELL INTERNATIONAL 75 13 88 86 612 -3
Industry Median 79 9 88 88 247 5

All values are % of operating revenue except for 2000-2003 CMI change, which is expressed in basis points.
1CMI = (COGS + SG&A) / operating revenue.
For banking, CMI = (noninterest expense) / (net interest expense income + noninterest income).
2 Nominal change in CMI 2000-2003, expressed in basis points.
3 Compound annual growth in revenue.

Analysis performed by Archstone Consulting, based on data from Compustat and other sources.

Return to the article "Controlling the Flow."



Airlines
COMPANY 2003 COGS 2003 SG&A 2003 CMI1 '01-'03 CMI Avg. '00-'03 CMI Change2 '00-'03 Revenue Growth3
EXPRESSJET HOLDINGS 46 35 81 79 -169 16
SOUTHWEST AIRLINES 47 38 85 85 845 2
US AIRWAYS GROUP 40 45 85 88 732 -10
ALASKA AIR GROUP 49 43 92 94 40 4
AMERICA WEST 49 39 88 96 -585 -1
Industry Median 49 42 92 96 451 -2

All values are % of operating revenue except for 2000-2003 CMI change, which is expressed in basis points.
1CMI = (COGS + SG&A) / operating revenue.
For banking, CMI = (noninterest expense) / (net interest expense income + noninterest income).
2 Nominal change in CMI 2000-2003, expressed in basis points.
3 Compound annual growth in revenue.

Analysis performed by Archstone Consulting, based on data from Compustat and other sources.

Return to the article "Controlling the Flow."



Apparel & Footwear Manufacturing
COMPANY 2003 COGS 2003 SG&A 2003 CMI1 '01-'03 CMI Avg. '00-'03 CMI Change2 '00-'03 Revenue Growth3
CINTAS 54 26 80 79 70 9
JONES APPAREL 61 24 85 84 233 2
POLO RALPH LAUREN 50 36 86 84 265 6
TOMMY HILFIGER 54 31 85 85 125 0
TIMBERLAND 52 33 85 85 331 7
Industry Median 60 28 88 88 25 2

All values are % of operating revenue except for 2000-2003 CMI change, which is expressed in basis points.
1CMI = (COGS + SG&A) / operating revenue.
For banking, CMI = (noninterest expense) / (net interest expense income + noninterest income).
2 Nominal change in CMI 2000-2003, expressed in basis points.
3 Compound annual growth in revenue.

Analysis performed by Archstone Consulting, based on data from Compustat and other sources.

Return to the article "Controlling the Flow."



Auto and Transportation Manufacturing
COMPANY 2003 COGS 2003 SG&A 2003 CMI1 '01-'03 CMI Avg. '00-'03 CMI Change2 '00-'03 Revenue Growth3
HARLEY-DAVIDSON 58 14 72 75 -553 17
PACCAR 84 0 84 86 -203 1
FORD MOTOR COMPANY 86 0 86 87 694 -1
GENERAL MOTORS 75 11 87 88 204 0
OSHKOSH TRUCK 84 8 92 92 117 13
Industry Median 84 9 87 88 204 1

All values are % of operating revenue except for 2000-2003 CMI change, which is expressed in basis points.
1CMI = (COGS + SG&A) / operating revenue.
For banking, CMI = (noninterest expense) / (net interest expense income + noninterest income).
2 Nominal change in CMI 2000-2003, expressed in basis points.
3 Compound annual growth in revenue.

Analysis performed by Archstone Consulting, based on data from Compustat and other sources.

Return to the article "Controlling the Flow."



Automotive Parts
COMPANY 2003 COGS 2003 SG&A 2003 CMI1 '01-'03 CMI Avg. '00-'03 CMI Change2 '00-'03 Revenue Growth3
ITT INDUSTRIES 87 0 87 86 5 5
BORGWARNER 77 10 87 87 222 5
AMERICAN AXLE 81 5 86 87 -228 6
EATON 68 19 87 87 133 -1
TRW AUTOMOTIVE HOLDINGS 85 5 90 89 -44 1
Industry Median 82 8 91 91 158 1

All values are % of operating revenue except for 2000-2003 CMI change, which is expressed in basis points.
1CMI = (COGS + SG&A) / operating revenue.
For banking, CMI = (noninterest expense) / (net interest expense income + noninterest income).
2 Nominal change in CMI 2000-2003, expressed in basis points.
3 Compound annual growth in revenue.

Analysis performed by Archstone Consulting, based on data from Compustat and other sources.

Return to the article "Controlling the Flow."



Beverages
COMPANY 2003 COGS 2003 SG&A 2003 CMI1 '01-'03 CMI Avg. '00-'03 CMI Change2 '00-'03 Revenue Growth3
COCA-COLA 34 36 70 69 -303 1
ANHEUSER-BUSCH 54 18 71 72 -192 5
PEPSICO 42 35 77 78 -233 10
BROWN-FORMAN 39 40 78 79 121 5
CONSTELLATION BRANDS 69 13 82 84 -519 14
Industry Median 52 34 83 84 -156 8

All values are % of operating revenue except for 2000-2003 CMI change, which is expressed in basis points.
1CMI = (COGS + SG&A) / operating revenue.
For banking, CMI = (noninterest expense) / (net interest expense income + noninterest income).
2 Nominal change in CMI 2000-2003, expressed in basis points.
3 Compound annual growth in revenue.

Analysis performed by Archstone Consulting, based on data from Compustat and other sources.

Return to the article "Controlling the Flow."



Biotech
Company 2003 COGS 2003 SG&A 2003 CMI1 2001-2003 Average CMI 2000-2003
CMI Change2
2000-2003
Revenue Growth3
AMGEN 12 43 55 53 354 32
GENZYME 23 50 73 69 1157 32
GENENTECH 13 57 70 71 -578 26
ALLERGAN 16 56 72 73 -517 3
CHIRON 30 48 78 77 28 23
Industry Median 16 50 72 71 28 26

All values are % of operating revenue except for 2000-2003 CMI change, which is expressed in basis points.
1CMI = (COGS + SG&A) / operating revenue.
For banking, CMI = (noninterest expense) / (net interest expense income + noninterest income).
2 Nominal change in CMI 2000-2003, expressed in basis points.
3 Compound annual growth in revenue.

Analysis performed by Archstone Consulting, based on data from Compustat and other sources.

Return to the article "Controlling the Flow."



Building Materials
Company 2003 COGS 2003 SG&A 2003 CMI1 2001-2003 Average CMI 2000-2003
CMI Change2
2000-2003
Revenue Growth3
PLUM CREEK TIMBER 73 6 80 74 2379 77
RAYONIER 72 5 77 74 813 -4
OWENS-ILLINOIS 73 7 80 78 479 3
VULCAN MATERIALS 70 8 79 79 -50 2
MARTIN MARIETTA MATERIALS 74 7 81 81 378 4
Industry Median 73 10 86 87 168 4

All values are % of operating revenue except for 2000-2003 CMI change, which is expressed in basis points.
1CMI = (COGS + SG&A) / operating revenue.
For banking, CMI = (noninterest expense) / (net interest expense income + noninterest income).
2 Nominal change in CMI 2000-2003, expressed in basis points.
3 Compound annual growth in revenue.

Analysis performed by Archstone Consulting, based on data from Compustat and other sources.

Return to the article "Controlling the Flow."



Business Services
Company 2003 COGS 2003 SG&A 2003 CMI1 2001-2003 Average CMI 2000-2003
CMI Change2
2000-2003
Revenue Growth3
MOODYS 28 16 44 45 -515 27
EQUIFAX 44 22 66 63 -321 -15
IMS HEALTH 40 25 66 64 -206 -1
ALLIED WASTE INDUSTRIES 61 9 70 68 525 -3
PITNEY BOWES 42 30 72 71 593 6
Industry Median 60 19 80 81 -12 -1

All values are % of operating revenue except for 2000-2003 CMI change, which is expressed in basis points.
1CMI = (COGS + SG&A) / operating revenue.
For banking, CMI = (noninterest expense) / (net interest expense income + noninterest income).
2 Nominal change in CMI 2000-2003, expressed in basis points.
3 Compound annual growth in revenue.

Analysis performed by Archstone Consulting, based on data from Compustat and other sources.

Return to the article "Controlling the Flow."



Chemicals
Company 2003 COGS 2003 SG&A 2003 CMI1 2001-2003 Average CMI 2000-2003
CMI Change2
2000-2003
Revenue Growth3
PRAXAIR 59 15 74 74 -19 4
3M 46 28 74 75 -188 3
AIR PRODUCTS & CHEMICALS 63 15 78 76 450 5
MONSANTO 44 33 77 77 157 -4
INTERNATIONAL FLAVORS & FRAGRANCES 54 25 78 78 20 9
Industry Median 71 16 89 88 359 1

All values are % of operating revenue except for 2000-2003 CMI change, which is expressed in basis points.
1CMI = (COGS + SG&A) / operating revenue.
For banking, CMI = (noninterest expense) / (net interest expense income + noninterest income).
2 Nominal change in CMI 2000-2003, expressed in basis points.
3 Compound annual growth in revenue.

Analysis performed by Archstone Consulting, based on data from Compustat and other sources.

Return to the article "Controlling the Flow."



Commercial Banks
Company 2003 COGS 2003 SG&A 2003 CMI1 2001-2003 Average CMI 2000-2003
CMI Change2
2000-2003
Revenue Growth3
GOLDEN WEST FINANCIAL NA NA 29 28 -381 -1
NORTH FORK BANCORPORATION NA NA 35 34 -9 3
GREENPOINT FINANCIAL NA NA 39 38 -1655 5
ASTORIA FINL NA NA 41 38 254 -9
WESTCORP NA NA 34 38 -1583 21
Industry Median NA NA 57% 57% -28 0%

All values are % of operating revenue except for 2000-2003 CMI change, which is expressed in basis points.
1CMI = (COGS + SG&A) / operating revenue.
For banking, CMI = (noninterest expense) / (net interest expense income + noninterest income).
2 Nominal change in CMI 2000-2003, expressed in basis points.
3 Compound annual growth in revenue.

Analysis performed by Archstone Consulting, based on data from Compustat and other sources.

Return to the article "Controlling the Flow."



Computer Software — Services
Company 2003 COGS 2003 SG&A 2003 CMI1 2001-2003 Average CMI 2000-2003
CMI Change2
2000-2003
Revenue Growth3
MICROSOFT 14 38 52 51 338 12
ORACLE 21 39 59 60 -291 -2
GTECH HOLDINGS 46 16 61 64 -668 4
EBAY 14 48 62 65 -2050 71
VERITAS SOFTWARE 9 57 66 69 -378 13
Industry Median 34 38 80 80 -248 11

All values are % of operating revenue except for 2000-2003 CMI change, which is expressed in basis points.
1CMI = (COGS + SG&A) / operating revenue.
For banking, CMI = (noninterest expense) / (net interest expense income + noninterest income).
2 Nominal change in CMI 2000-2003, expressed in basis points.
3 Compound annual growth in revenue.

Analysis performed by Archstone Consulting, based on data from Compustat and other sources.

Return to the article "Controlling the Flow."



Computer Systems and Peripherals
Company 2003 COGS 2003 SG&A 2003 CMI1 2001-2003 Average CMI 2000-2003
CMI Change2
2000-2003
Revenue Growth3
CISCO SYSTEMS 24 42 65 76 -562 0
NETWORK APPLIANCE 35 46 81 85 -141 5
LEXMARK INTERNATIONAL 64 20 84 86 -121 8
SYMBOL TECHNOLOGIES 52 37 88 89 606 2
IMATION 68 19 88 89 -439 -2
Industry Median 68% 22% 91% 92% -48 1%

All values are % of operating revenue except for 2000-2003 CMI change, which is expressed in basis points.
1CMI = (COGS + SG&A) / operating revenue.
For banking, CMI = (noninterest expense) / (net interest expense income + noninterest income).
2 Nominal change in CMI 2000-2003, expressed in basis points.
3 Compound annual growth in revenue.

Analysis performed by Archstone Consulting, based on data from Compustat and other sources.

Return to the article "Controlling the Flow."



Construction
Company 2003 COGS 2003 SG&A 2003 CMI1 2001-2003 Average CMI 2000-2003
CMI Change2
2000-2003
Revenue Growth3
WCI COMMUNITIES INC 75 10 86 82 655 18
TOLL BROTHERS INC 71 10 82 82 -253 15
NVR INC 73 7 80 82 -671 17
WALTER INDUSTRIES INC 70 14 84 83 92 -13
CENTEX CORP 68 18 86 86 -356 16
Industry Median 79 10 89 90 -45 14

All values are % of operating revenue
Except for '01-'03 CMI change, which is expressed in basis points
11. CMI=(COGS + SG&A) / revenue.
For banking, CMI = (noninterest expense) / (net interest expense income + noninterest income).
2 Nominal change in CMI '00-'03, expressed in basis points.
3 Compound annual growth in revenue.

Analysis performed by Archstone Consulting
Data Source: Compustat, and other sources.

Return to the article "Controlling the Flow."



Consumer Services
Company 2003 COGS 2003 SG&A 2003 CMI1 2001-2003 Average CMI 2000-2003
CMI Change2
2000-2003
Revenue Growth3
DOLLAR THRIFTY AUTOMOTIVE GROUP 43 15 58 55 908 4
HERTZ 47 10 57 56 586 1
CENDANT 48 17 65 60 529 57
PAYCHEX 19 43 62 60 396 14
RENT-A-CENTER 58 3 61 62 -74 12
Industry Median 58% 15% 70% 71% 396 12%

All values are % of operating revenue except for 2000-2003 CMI change, which is expressed in basis points.
1CMI = (COGS + SG&A) / operating revenue.
For banking, CMI = (noninterest expense) / (net interest expense income + noninterest income).
2 Nominal change in CMI 2000-2003, expressed in basis points.
3 Compound annual growth in revenue.

Analysis performed by Archstone Consulting, based on data from Compustat and other sources.

Return to the article "Controlling the Flow."



Containers — Packaging
Company 2003 COGS 2003 SG&A 2003 CMI1 2001-2003 Average CMI 2000-2003
CMI Change2
2000-2003
Revenue Growth3
PACTIV 70 10 80 79 -189 0
SEALED AIR 64 16 80 79 135 5
GRAPHIC PACKAGING 74 9 83 80 871 14
APTARGROUP 66 15 81 80 199 8
PACKAGING CORPORATION OF AMERICA 74 10 84 81 910 -3
Industry Median 76 10 87 85 346 5

All values are % of operating revenue except for 2000-2003 CMI change, which is expressed in basis points.
1CMI = (COGS + SG&A) / operating revenue.
For banking, CMI = (noninterest expense) / (net interest expense income + noninterest income).
2 Nominal change in CMI 2000-2003, expressed in basis points.
3 Compound annual growth in revenue.

Analysis performed by Archstone Consulting, based on data from Compustat and other sources.

Return to the article "Controlling the Flow."



Credit Institutions
Company 2003 COGS 2003 SG&A 2003 CMI1 2001-2003 Average CMI 2000-2003
CMI Change2
2000-2003
Revenue Growth3
WFS FINANCIAL NA NA 41 44 -889 32
COUNTRYWIDE FINANCIAL NA NA 52 60 -1965 57
SLM NA NA 48 64 -3539 0
CAPITAL ONE FINL NA NA 71 79 521 21
FANNIE MAE NA NA 81 85 -572 7
Industry Median NA NA 62 71 -730 14

All values are % of operating revenue except for 2000-2003 CMI change, which is expressed in basis points.
1CMI = (COGS + SG&A) / operating revenue.
For banking, CMI = (noninterest expense) / (net interest expense income + noninterest income).
2 Nominal change in CMI 2000-2003, expressed in basis points.
3 Compound annual growth in revenue.

Analysis performed by Archstone Consulting, based on data from Compustat and other sources.

Return to the article "Controlling the Flow."



Distributors
Company 2003 COGS 2003 SG&A 2003 CMI1 2001-2003 Average CMI 2000-2003
CMI Change2
2000-2003
Revenue Growth3
GRAINGER 63 27 90 90 -133 -2
SCP POOL 72 20 92 92 -61 20
HANDLEMAN 79 14 94 93 106 1
SYSCO 79 15 94 94 -73 11
WATSCO 75 20 95 95 -40 -2
Industry Median 80 15 96 96 68 -1

All values are % of operatin