Outsourcing IT

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Is it time to renegotiate your outsourcing agreements?

''Pay as you go'' may not replace the ''one size fits all'' outsourcing model for several years. But even if it's not time to buy your IT infrastructure services the same way you buy your heat or electricity, you should be shopping hard, negotiating hard, and benchmarking the terms of your agreements.

Alix Nyberg's feature ''Will Outsourcing Still Fly?'' examines how your renegotiations may be affected in light of the current morass at outsourcing giant EDS. Her sidebar ''Hardware Down, Humans Up'' notes that while some key drivers of IT outsourcing costs are becoming less expensive, that's not true of the people behind them.

More articles about outsourcing IT, and about ROI in general, are described below.

FEATURE ARTICLES

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RECOMMENDED READING ON IT OUTSOURCING

BUSINESS PROCESS OUTSOURCING

ROI ARCHIVE

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