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| Leading cost containers in 53 industries, 2000-2003. |
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CFO Staff,
CFO Magazine
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| Consumer Services |
| Company |
2003 COGS |
2003 SG&A |
2003 CMI1 |
2001-2003 Average CMI |
2000-2003
CMI Change2 |
2000-2003
Revenue Growth3 |
| DOLLAR THRIFTY AUTOMOTIVE GROUP |
43 |
15 |
58 |
55 |
908 |
4 |
| HERTZ |
47 |
10 |
57 |
56 |
586 |
1 |
| CENDANT |
48 |
17 |
65 |
60 |
529 |
57 |
| PAYCHEX |
19 |
43 |
62 |
60 |
396 |
14 |
| RENT-A-CENTER |
58 |
3 |
61 |
62 |
-74 |
12 |
| Industry Median |
58% |
15% |
70% |
71% |
396 |
12% |
All values are % of operating revenue except for 2000-2003 CMI change, which is expressed in basis points.
1CMI = (COGS + SG&A) / operating revenue.
For banking, CMI = (noninterest expense) / (net interest expense income + noninterest income).
2 Nominal change in CMI 2000-2003, expressed in basis points.
3 Compound annual growth in revenue.
Analysis performed by Archstone Consulting, based on data from Compustat and other sources.
Return to the article "Controlling the Flow."
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