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| Leading cost containers in 53 industries, 2000-2003. |
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CFO Staff,
CFO Magazine
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| Computer Software — Services |
| Company |
2003 COGS |
2003 SG&A |
2003 CMI1 |
2001-2003 Average CMI |
2000-2003
CMI Change2 |
2000-2003
Revenue Growth3 |
| MICROSOFT |
14 |
38 |
52 |
51 |
338 |
12 |
| ORACLE |
21 |
39 |
59 |
60 |
-291 |
-2 |
| GTECH HOLDINGS |
46 |
16 |
61 |
64 |
-668 |
4 |
| EBAY |
14 |
48 |
62 |
65 |
-2050 |
71 |
| VERITAS SOFTWARE |
9 |
57 |
66 |
69 |
-378 |
13 |
| Industry Median |
34 |
38 |
80 |
80 |
-248 |
11 |
All values are % of operating revenue except for 2000-2003 CMI change, which is expressed in basis points.
1CMI = (COGS + SG&A) / operating revenue.
For banking, CMI = (noninterest expense) / (net interest expense income + noninterest income).
2 Nominal change in CMI 2000-2003, expressed in basis points.
3 Compound annual growth in revenue.
Analysis performed by Archstone Consulting, based on data from Compustat and other sources.
Return to the article "Controlling the Flow."
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