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| Leading cost containers in 40 industries, 1998-2002. |
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Lori Calabro,
CFO Magazine
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For a fuller discussion of cost management, return to the article "Everything in Moderation."
Leading Cost Containers in 40 Industries

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| Retailers |
| COMPANY |
2002 COGS |
2002 SG&A |
2002 CMI1 |
1998-2002 CMI Avg.2 |
1998-2002 CMI Change3 |
1998-2002 Revenue Growth4 |
| American Greetings |
34 |
54 |
88 |
86 |
462 |
2 |
| Officemax |
73 |
24 |
98 |
98 |
335 |
2 |
| CDW |
86 |
6 |
93 |
93 |
(105) |
25 |
| Compucom Systems |
87 |
10 |
97 |
98 |
(82) |
-9 |
| Insight Enterprises |
88 |
9 |
96 |
96 |
24 |
30 |
| Industry Median |
74 |
18 |
94 |
94 |
7 |
16 |
All values are a percentage of operating revenue except for 1998-2002 CMI Change, which is expressed in basis points.
1 CMI = (COGS+SG&A) / revenue. For the Financial Services sector and the Insurance sector, CMI = total operating expenses . revenue. (Total operating expenses = SG&A + COGS without interest expense adjustments.) For the Banking sector, CMI = (noninterest expense) / (net interest expense income + noninterest income.)
2 Average CMI for 1998-2002.
3 Nominal change in CMI for 1998-2002.
4 Compound annual growth in revenue.
Analysis performed by Gunn Partners, an Exult company. Data source: Thomson Financial
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