Browse the Provider Directory
|
|
| Provider |
Maximizer Software
Vancouver
(800) 804-6299 |
Net Perceptions
Edina, MN
(800) 466-0711 |
Onyx Software
Bellevue, WA
(888) 275-6699 |
Oracle
Redwood Shores, CA
(800) 672-2531 |
PeopleSoft
Pleasanton, CA
(800) 380-7638 |
|
Sales/Marketing Contact |
Gary Vollhoffer
(800) 804-6299 |
Terri Reden
(952) 842-5000 |
Robin Rees
(425) 451-8060 |
Mark Jarvis
(800) 672-2531 |
Robb Eklund
(925) 694-3000 |
|
Product Name |
Maximizer, Maximizer Enterprise |
NetP 7.0 |
Onyx Enterprise |
Oracle E-Business Suite |
PeopleSoft CRM |
| Features and Functions |
|
Sales Campaign Management |
√ |
√ |
√ |
√ |
√ |
|
Delivery Channel Selection |
NA |
√ |
√ |
√ |
√ |
|
Online Campaign Management |
√ |
√ |
√ |
√ |
√ |
|
Offline Campaign Management |
√ |
√ |
√ |
√ |
√ |
|
Opportunity Management |
√ |
NA |
√ |
√ |
√ |
|
Sales Lead Management |
√ |
NA |
√ |
√ |
√ |
|
Account Management |
√ |
NA |
√ |
√ |
√ |
|
Contact Management |
√ |
NA |
√ |
√ |
√ |
|
Activity Tracking |
√ |
NA |
√ |
√ |
√ |
|
Message Broadcasting |
√ |
NA |
√ |
√ |
√ |
|
Problem Description and Categorization |
NA |
NA |
√ |
√ |
√ |
|
Prioritization |
NA |
NA |
√ |
√ |
√ |
|
Status Tracking |
√ |
NA |
√ |
√ |
√ |
|
Marketing Campaign Management |
√ |
√ |
√ |
√ |
√ |
|
Loyalty Programs |
NA |
NA |
NA |
√ |
√ |
|
Customer Profiling |
√ |
√ |
√ |
√ |
√ |
|
Segmentation |
√ |
√ |
√ |
√ |
√ |
|
Personalization |
√ |
√ |
√ |
√ |
√ |
|
Analytical Capabilities (including data mining) |
√ |
√ |
√ |
√ |
√ |
|
Reporting Tools |
√ |
√ |
√ |
√ |
√ |
|
Workflow Automation |
NA |
NA |
√ |
√ |
√ |
|
Call Scripting |
NA |
NA |
√ |
√ |
√ |
|
Dynamic Scripting |
NA |
NA |
√ |
√ |
√ |
| Vertical Market Support |
|
Retail |
√ |
√ |
NA |
√ |
√ |
|
Distribution |
√ |
√ |
NA |
√ |
√ |
|
Manufacturing |
√ |
√ |
√ |
√ |
√ |
|
Financial Services |
√ |
NA |
√ |
√ |
√ |
|
Hotels/Restaurants |
NA |
NA |
NA |
NA |
√ |
|
Entertainment/Gaming |
NA |
NA |
NA |
NA |
NA |
|
Telecommunications/Utilities |
√ |
NA |
√ |
√ |
√ |
|
Cable TV/Internet Service Providers |
√ |
NA |
√ |
√ |
√ |
|
Other |
|
|
Professional Sports, Software Manufacturing, Hardware Manufacturing |
Travel and Transportation, Education, Government |
Education, Government |
| Operating System Support |
|
Windows 2000 |
√ |
√ |
√ |
NA |
NA |
|
Windows NT |
√ |
√ |
√ |
√ |
√ |
|
Windows XP |
√ |
√ |
NA |
√ |
NA |
|
Sun Solaris |
NA |
√ |
NA |
√ |
√ |
|
IBM AIX |
NA |
√ |
NA |
√ |
√ |
|
HP UX |
NA |
√ |
NA |
√ |
√ |
|
Linux |
NA |
NA |
NA |
√ |
√ |
| Databases |
|
Oracle |
NA |
√ |
NA |
√ |
√ |
|
DB 2 |
NA |
NA |
NA |
NA |
√ |
|
Sybase |
NA |
NA |
NA |
NA |
√ |
|
Microsoft SQL Server |
√ |
√ |
√ |
NA |
√ |
| Hardware Platform Support |
|
Mainframe |
NA |
√ |
NA |
NA |
√ |
|
Windows/Intel Industry Standard Architecture |
√ |
√ |
√ |
√ |
√ |
|
IBM iSeries |
NA |
√ |
NA |
√ |
√ |
|
Sun Sparcserver |
NA |
√ |
NA |
√ |
√ |
|
Hewlett-Packard |
NA |
√ |
NA |
√ |
√ |
| Links to ERP Platforms |
|
SAP |
NA |
NA |
√ |
√ |
√ |
|
Oracle |
NA |
NA |
√ |
√ |
√ |
|
PeopleSoft |
NA |
NA |
√ |
√ |
√ |
|
J.D. Edwards |
NA |
NA |
√ |
√ |
√ |
|
Other |
|
|
Great Plains |
Siebel, IBM CICS |
Delivers standard open framework for third-party solutions |
| Wireless Access |
|
Links to Pagers |
NA |
NA |
√ |
NA |
√ |
|
Cell Phones |
NA |
NA |
√ |
√ |
√ |
|
Handheld Computers |
√ |
NA |
√ |
√ |
√ |
| Integration with… |
|
Fax |
√ |
√ |
√ |
√ |
√ |
|
E-mail |
√ |
√ |
√ |
√ |
√ |
|
Instant Messaging |
NA |
NA |
√ |
√ |
NA |
|
Web Sites |
√ |
√ |
√ |
√ |
√ |
| Middleware Communications |
|
|
NA |
NA |
√ |
√ |
√ |
| Integration with Marketing Data Warehouse |
|
|
√ |
√ |
√ |
√ |
√ |
| Deliverable Through Web-Based ASP |
|
|
√ |
NA |
√ |
√ |
√ |
| Multiple Site Support |
|
|
√ |
√ |
√ |
√ |
√ |
| Security Features |
|
Firewalls |
√ |
NA |
√ |
√ |
√ |
|
Encryption |
√ |
√ |
√ |
√ |
√ |
|
Password Access |
√ |
√ |
√ |
√ |
√ |
| Annual Sales |
|
|
$10 Million
to $100 Million |
$10 Million
to $100 Million |
$500 Million
to $1 Billion |
$10 Million
to more than $1 Billion |
$100 Million
to $500 Million |
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