Type of service provided

Years offering full-service 401(k) plans

20

—

14

9

18

Number of full-service plans

365

—

15,710

2,931

3,332

Fewer than 100 employees

103

—

14,767

2,720

1,832

100-999 employees

202

—

857

207

1,316

1,000-4,999 employees

54

—

53

4

63

5,000 or more employees

6

—

33

0

21

Full-service customers using daily valuation

100%

—

100%

100%

93%

Full-service customers using voice response unit

100%

—

100%

100%

93%

Full-service customers using prototype plan document

50%

—

95%

100%

70%

Full-service customers using testing services

85%

—

100%

100%

100%

Full-service customers using regulatory filing services

75%

—

100%

100%

95%

Full-service customers using recordkeeping services

100%

—

100%

100%

100%

Full-service customers using education to comply with 404(c)

50%

—

100%

100%

75%

Can sponsors choose number and frequency of fund changes?

Yes

—

Yes

Yes

Yes

Fewer than 100 employees

All plans

—

Any

TPA alliance or internal

External Investment Mgmt

100-999 employees

All plans

—

Any

TPA alliance or internal

External Investment Mgmt

1,000-4,999 employees

All plans

—

Any

TPA alliance or internal

External Investment Mgmt

5,000 or more employees

All plans

—

Any

TPA alliance or internal

External Investment Mgmt

Internally managed

$1.2 billion

—

0

$821 million

0

Externally managed

$1.2 billion

—

$23 billion

0

$3,500,000,000

Total

$2.4 billion

—

$23 billion

$821 million

$3.5 billion

Number of participants in full-service plans

157,000

—

1.7 million

101,920

NA

At year-end 2002

365

—

15,181

2,931

3,332

At year-end 2001

350

—

13,331

2,575

2,832

At year-end 2000

295

—

10,454

2,171

2,407

Converted in 2002

20

—

1,035

84

500

Number of funds available to full-service plans

—

—

—

—

—

Internally managed

20

—

NA

59

0

Externally managed

Unlimited

—

Varies by market

552+ (by outside fund families)

9,000+

Self-directed brokerage available to full-service plans?

Yes

—

Yes

Yes, if $5M+ assets

Yes

Average asset-allocation rates

Stable value 20%, fixed income 5%, equity 72%, self-dir. <1%, co. stock 1%, other <1%

—

Varies by market

NA

Stable value 18%, fixed income 15%, equity 63%, self-dir. 3%, co. stock 1%

Average participation rate

75%

—

NA

NA

87%

Average deferral rate

5%

—

NA

NA

6.5%

Geographic coverage

All 50 states, DC

—

All 50 states, DC

All 50 states, DC

All 50 states, DC

Online statements

Yes

—

Yes

Yes

Yes

Account changes

Yes

—

Yes

Yes

Yes

Tools and calculators

Yes

—

Yes

Yes

Yes

Sponsor site

Yes

—

Yes

Yes

Yes

Custom plan design

Yes

—

Yes, if $3M+ assets

Yes

Yes

1:1 enrollment

Yes

—

No

Yes, through financial adviser

Yes

Online enrollment

Yes

—

Yes

Yes

Yes

Automatic enrollment

Yes

—

Yes

Yes

Yes

Education software

Yes

—

Yes

Yes

Yes

Education videos

Yes

—

Yes

Yes

Yes

Seminars

Yes

—

Yes, via third party

Yes, through financial adviser

Yes

In-person classes

Yes

—

Yes, at enrollment

Yes, through financial adviser

Yes

Newsletters

Yes

—

Yes

Yes

Yes

Years offering investment-only services to 401(k) plans

20

—

—

23

—

Number of investment-only plans

100

—

—

100+

—

Percentage of investment-only assets subadvised externally

0

—

—

0

—

Minimum asset size

$5 million

—

—

No minimum

—

Average plan asset size

$25 million

—

—

NA

—

Investment-only assets Internally managed

$1 billion

—

—

$7.4 billion

—

Externally managed

$800 million

—

—

0

—

Total

$1.8 billion

—

—

$8.2 billion

—

Investment results

Yes

—

—

Yes

—

Market commentary

Yes

—

—

Yes

—

Will provider comply with investment-policy statement?

Yes

—

—

Yes

—

Classes of securities managed for 401(k) plans

Money market, stable value, fixed income, domestic equities, int'l equities

—

—

A, B, C, R, institutional

—

Investment styles offered

Intermediate bonds; large cap growth, value; mid cap blend; small cap growth, value

—

—

Value, growth, GARP, fixed income

—

Primary investment style

Same as above

—

—

Value, growth, GARP

—

Frequency of market commentary

Quarterly

—

—

Daily

—

Frequency of investment-results discussions

As requested

—

—

Daily

—

Years offering recordkeeping-only services to 401(k) plans

—

21

—

—

—

Number of recordkeeping-only plans

—

2,889

—

—

—

Fewer than 100 employees

—

1,826

—

—

—

100-999 employees

—

915

—

—

—

1,000-4,999 employees

—

72

—

—

—

5,000 or more employees

—

26

—

—

—

Recordkeeping-only customers using daily valuation

—

100%

—

—

—

Recordkeeping-only customers using voice response unit

—

100%

—

—

—

Can sponsors choose number and frequency of fund changes?

—

Yes

—

—

—

Fewer than 100 employees

—

Yes

—

—

—

100-999 employees

—

Yes

—

—

—

1,000-4,999 employees

—

Yes

—

—

—

5,000 or more employees

—

No

—

—

—

Number of participants in recordkeeping-only plans

—

218,081

—

—

—

At year-end 2002

—

2,889

—

—

—

At year-end 2001

—

2,109

—

—

—

At year-end 2000

—

887

—

—

—

Converted in 2002

—

950

—

—

—

Externally managed

—

0

—

—

—

Self-directed brokerage available to recordkeeping-only plans?

—

Yes

—

—

—

Average participation rate in recordkeeping-only plans

—

55%

—

—

—

Average deferral rate in recordkeeping-only plans

—

3.4%

—

—

—

Geographic coverage

—

All 50 states, DC

—

—

—

Online statements

—

Yes

—

—

—

Account changes

—

Yes

—

—

—

Tools and calculators

—

Yes, via third party

—

—

—

Sponsor site

—

Yes

—

—

—

Custom plan design

—

Yes

—

—

—

1:1 enrollment

—

No

—

—

—

Online enrollment

—

Yes

—

—

—

Automatic enrollment

—

Yes

—

—

—

Education software

—

Yes, via third party

—

—

—

Education videos

—

Yes, via third party

—

—

—

Seminars

—

Yes, via third party

—

—

—

In-person classes

—

Yes, via third party

—

—

—

Newsletters

—

Yes, via third party

—

—

—