Type of service provided

Years offering full-service 401(k) plans

20

—

11

—

23

Number of full-service plans

985

—

275

—

637 (daily), 2,005 (client)

Fewer than 100 employees

756

—

76

—

358

100-999 employees

216

—

130

—

261

1,000-4,999 employees

12

—

49

—

17

5,000 or more employees

1

—

20

—

1

Full-service customers using daily valuation

100%

—

100%

—

100%

Full-service customers using voice response unit

100%

—

100%

—

100%

Full-service customers using prototype plan document

100%*

—

75%

—

40%

Full-service customers using testing services

100%

—

100%

—

100%

Full-service customers using regulatory filing services

100%

—

99%

—

99%

Full-service customers using recordkeeping services

100%

—

100%

—

100%

Full-service customers using education to comply with 404(c)

100%

—

NA

—

100%

Can sponsors choose number and frequency of fund changes?

Yes

—

Yes

—

Yes

Fewer than 100 employees

Internal Full-Service, TPA Alliance, Investment Only

—

Internal

—

$2M+ mkt value, $25K/participant

100-999 employees

Internal Full-Service, TPA Alliance, Investment Only

—

Internal

—

$2M+ mkt value, $25K/participant

1,000-4,999 employees

Internal Full-Service, TPA Alliance, Investment Only

—

Internal

—

$2M+ mkt value, $25K/participant

5,000 or more employees

Internal Full-Service, TPA Alliance, Investment Only

—

Internal

—

$2M+ mkt value, $25K/participant

Internally managed

$417,617,000

—

$2.58 billion

—

$2,284,883,319

Externally managed

$777,846,000

—

0

—

$806,454,668

Total

$1,195,463,000

—

$2.58 billion

—

$3,091,337,987

Number of participants in full-service plans

105,837

—

147,231

—

148,521

At year-end 2002

985

—

275**

—

637***

At year-end 2001

892

—

284**

—

729

At year-end 2000

811

—

340

—

614

Converted in 2002

113

—

33

—

45

Internally managed

1

—

50

—

25

Externally managed

52

—

Several thousand

—

50

Self-directed brokerage available to full-service plans?

Yes, through TPA

—

Yes

—

Yes

Average asset-allocation rates

Stable value 35.1%, fixed income 5.9%, equity 59%, co. stock <1%

—

Stable value 21.27%, fixed income 10.35%, equity 57.5%, self-dir. 0.11%, co. stock 3.47%, other 7.3%

—

Stable value 11%, fixed income 12%, equity 69%, self-dir. 6%, co. stock 6%, other 20%

Average participation rate

83%

—

NA

—

68%

Average deferral rate

5.3%

—

NA

—

4.8%

Geographic coverage

49 states (except NY), DC

—

48 states, DC

—

All 50 states, DC

Online statements

No

—

Yes

—

Yes

Account changes

Yes

—

Yes

—

Yes

Tools and calculators

Yes

—

Yes

—

Yes

Sponsor site

Yes

—

Yes

—

Yes

Custom plan design

Yes

—

Yes

—

Yes

1:1 enrollment

No

—

Yes

—

Yes

Online enrollment

Yes

—

Yes

—

Yes

Automatic enrollment

Yes

—

Yes

—

Yes

Education software

Yes

—

Yes

—

Yes

Education videos

Yes

—

Yes

—

Yes

Seminars

Yes

—

Yes

—

Yes

In-person classes

Yes

—

Yes

—

Yes

Newsletters

Yes

—

Yes

—

Yes

Years offering investment-only services to 401(k) plans

—

20

15+

—

—

Number of investment-only plans

—

630

NA

—

—

Percentage of investment-only assets subadvised externally

—

1.6%

<5%

—

—

Minimum asset size

—

No minimum

No minimum

—

—

Average plan asset size

—

$207,4 million

NA

—

—

Investment-only assets Internally managed

—

$105,3 billion

$2.9 billion

—

—

Externally managed

—

$1.7 billion

$100 million

—

—

Total

—

$107 billion

$3 billion

—

—

Investment results

—

Yes

Yes

—

—

Market commentary

—

Yes

Yes

—

—

Will provider comply with investment-policy statement?

—

Yes

On case-by-case basis

—

—

Classes of securities managed for 401(k) plans

—

Alternative; asset allocation; cash; currency; US, global, int'l fixed income; US, int'l equity

Investor class (no-load), advisor class (12b-1), load-waived A class

—

—

Investment styles offered

—

Passive, enhanced, active quantitative, active fundamental, core, growth, value

All

—

—

Primary investment style

—

US passive equity

Many styles and asset classes managed

—

—

Frequency of market commentary

—

Quarterly

Quarterly

—

—

Frequency of investment-results discussions

—

As requested

As needed

—

—

Years offering recordkeeping-only services to 401(k) plans

—

—

—

22

—

Number of recordkeeping-only plans

—

—

—

153

—

Fewer than 100 employees

—

—

—

120

—

100-999 employees

—

—

—

14

—

1,000-4,999 employees

—

—

—

8

—

5,000 or more employees

—

—

—

11

—

Recordkeeping-only customers using daily valuation

—

—

—

83%

—

Recordkeeping-only customers using voice response unit

—

—

—

90%

—

Can sponsors choose number and frequency of fund changes?

—

—

—

Yes

—

Fewer than 100 employees

—

—

—

No

—

100-999 employees

—

—

—

No

—

1,000-4,999 employees

—

—

—

No

—

5,000 or more employees

—

—

—

Yes

—

Number of participants in recordkeeping-only plans

—

—

—

651,129

—

At year-end 2002

—

—

—

188

—

At year-end 2001

—

—

—

170

—

At year-end 2000

—

—

—

35

—

Converted in 2002

—

—

—

15

—

Externally managed

—

—

—

0

—

Self-directed brokerage available to recordkeeping-only plans?

—

—

—

Yes

—

Average participation rate in recordkeeping-only plans

—

—

—

83%

—

Average deferral rate in recordkeeping-only plans

—

—

—

6%

—

Geographic coverage

—

—

—

All 50 states, DC

—

Online statements

—

—

—

Yes

—

Account changes

—

—

—

Yes

—

Tools and calculators

—

—

—

Yes

—

Sponsor site

—

—

—

Yes

—

Custom plan design

—

—

—

Yes

—

1:1 enrollment

—

—

—

Yes

—

Online enrollment

—

—

—

Yes

—

Automatic enrollment

—

—

—

Yes

—

Education software

—

—

—

Yes

—

Education videos

—

—

—

Yes

—

Seminars

—

—

—

Yes

—

In-person classes

—

—

—

Yes

—

Newsletters

—

—

—

Yes

—