Type of service provided

Years offering full-service 401(k) plans

23

22

18

20

17

Number of full-service plans

875

26,479

2,773

2,235

400

Fewer than 100 employees

526

23,077

1,992

1,003

250

100-999 employees

312

3,195

695

937

100

1,000-4,999 employees

31

195

76

230

25

5,000 or more employees

6

12

10

65

25

Full-service customers using daily valuation

72%

100%

100%

100%

100%

Full-service customers using voice response unit

100%

100%

100%

100%

100%

Full-service customers using prototype plan document

70%

88%

60%

79%

25%

Full-service customers using testing services

81%

92%

66%

93%

100%

Full-service customers using regulatory filing services

82%

95%

51%

97%

100%

Full-service customers using recordkeeping services

100%

100%

100%

100%

75%

Full-service customers using education to comply with 404(c)

100%

100%

100%

100%

100%

Can sponsors choose number and frequency of fund changes?

Yes

Yes

Yes

Yes

Yes

Fewer than 100 employees

Internal

Internal, TPA Alliance

TPA Alliance, Internal

Internal

External Investment Management, RK Alliance

100-999 employees

Internal

Internal

Internal

Internal

External Investment Management, RK Alliance

1,000-4,999 employees

Internal

Internal

Internal

Internal

External Investment Management, RK Alliance

5,000 or more employees

Internal

Internal

Internal

Internal

External Investment Management, RK Alliance

Internally managed

$2.29 billion

$24.1 billion

$8.3 billion

$31.3 billion

$32 million

Externally managed

$2.5 billion

$6 billion

$5.5 billion

$24.5 billion

$1.2 million

Total

$4.79 billion

$30.1 billion

$13.8 billion

$55.8 billion

$33.2 million

Number of participants in full-service plans

215,000

1.9 million

744,533

1.9 million

NA

At year-end 2002

875

26,479

2,773

2,235

400

At year-end 2001

867

25,993

2,437*

2,654

400

At year-end 2000

807

26,168

3,258

2,726

411

Converted in 2002

62

2,613

74

165

NA

Internally managed

28

76

40

50+

1

Externally managed

107

112

500+

50+

31

Self-directed brokerage available to full-service plans?

Yes

Yes

Yes

Yes

Yes

Average asset-allocation rates

Stable value 21.24%, fixed income 12.61%, equity 51.71%, self-dir. 2.12%, co. stock 9.39%, other 2.93%

Stable value 12.8%, fixed income 27.4%, equity 57.2%, self-dir. 0.2%, co. stock 0.9%, other 1.5%

Stable value 4.95%, fixed income 18.13%, equity 66.18%, self-dir. 0.05%, co. stock 3.43%, other 7.26%

Stable value 18%, fixed income 4%, equity 52%, self-dir. <1%, co. stock 24%, other 1%

Stable value 25%, fixed income 50%, equity 15%, co. stock 5%, other 5%

Average participation rate

76%

73%

NA

70%

80%

Average deferral rate

5%

6.53%

NA

6.3%

NA

Geographic coverage

All 50 states, DC

All 50 states, DC

All 50 states, DC

All 50 states, DC, Puerto Rico

All 50 states, DC

Online statements

No

Yes

Yes

Yes

No

Account changes

Yes

Yes

Yes

Yes

No

Tools and calculators

Yes

Yes

Yes

Yes

No

Sponsor site

Yes

Yes

Yes

Yes

Yes

Custom plan design

No

Yes

Yes, when partnering with plan sponsor

Yes

No

1:1 enrollment

Yes

Yes

Yes

Yes

Yes

Online enrollment

Yes

Yes

Yes

Yes

No

Automatic enrollment

Yes

Yes

Yes

Yes

No

Education software

Yes

Yes

Yes

Yes

Yes

Education videos

Yes

Yes

Yes

Yes

Yes

Seminars

Yes

Yes

Yes

Yes

Yes

In-person classes

Yes

Yes

Yes

Yes

Yes

Newsletters

Yes

Yes

Yes

Yes

Yes

Years offering investment-only services to 401(k) plans

—

22

—

23

17

Number of investment-only plans

—

309

—

305

100

Percentage of investment-only assets subadvised externally

—

0

—

0

97%

Minimum asset size

—

$1 million

—

$1 million

$3 million

Average plan asset size

—

$22.9 million

—

$30 million

$3 million

Investment-only assets Internally managed

—

$7.1 billion

—

$9.4 billion

$8 million

Externally managed

—

0

—

0

$300 million

Total

—

$7.1 billion

—

$9.4 billion

$308 million

Investment results

—

Yes

—

Yes

Yes

Market commentary

—

Yes

—

Yes

Yes

Will provider comply with investment-policy statement?

—

Yes

—

As required

Yes

Classes of securities managed for 401(k) plans

—

NA

—

Equity, fixed income

Collective trust funds

Investment styles offered

—

NA

—

All primary styles

All

Primary investment style

—

NA

—

Int'l equity, domestic core equity, domestic growth equity

NA

Frequency of market commentary

—

Quarterly or as requested

—

Quarterly

Quarterly

Frequency of investment-results discussions

—

Quarterly or as requested

—

Quarterly

As needed

Years offering recordkeeping-only services to 401(k) plans

—

—

—

—

—

Number of recordkeeping-only plans

—

—

—

—

—

Fewer than 100 employees

—

—

—

—

—

100-999 employees

—

—

—

—

—

1,000-4,999 employees

—

—

—

—

—

5,000 or more employees

—

—

—

—

—

Recordkeeping-only customers using daily valuation

—

—

—

—

—

Recordkeeping-only customers using voice response unit

—

—

—

—

—

Can sponsors choose number and frequency of fund changes?

—

—

—

—

—

Fewer than 100 employees

—

—

—

—

—

100-999 employees

—

—

—

—

—

1,000-4,999 employees

—

—

—

—

—

5,000 or more employees

—

—

—

—

—

Number of participants in recordkeeping-only plans

—

—

—

—

—

At year-end 2002

—

—

—

—

—

At year-end 2001

—

—

—

—

—

At year-end 2000

—

—

—

—

—

Converted in 2002

—

—

—

—

—

Externally managed

—

—

—

—

—

Self-directed brokerage available to recordkeeping-only plans?

—

—

—

—

—

Average participation rate in recordkeeping-only plans

—

—

—

—

—

Average deferral rate in recordkeeping-only plans

—

—

—

—

—

Geographic coverage

—

—

—

—

—

Online statements

—

—

—

—

—

Account changes

—

—

—

—

—

Tools and calculators

—

—

—

—

—

Sponsor site

—

—

—

—

—

Custom plan design

—

—

—

—

—

1:1 enrollment

—

—

—

—

—

Online enrollment

—

—

—

—

—

Automatic enrollment

—

—

—

—

—

Education software

—

—

—

—

—

Education videos

—

—

—

—

—

Seminars

—

—

—

—

—

In-person classes

—

—

—

—

—

Newsletters

—

—

—

—

—