Type of service provided

Years offering full-service 401(k) plans

8

21

23

22

23

Number of full-service plans

682

2,490

7,418

512

2,903

Fewer than 100 employees

208

1,216

6,969

0

1,217

100-999 employees

394

1,033

332

489

1,486

1,000-4,999 employees

73

215

59

18

158

5,000 or more employees

7

26

58

5

42

Full-service customers using daily valuation

100%

100%

100%

85%

87%

Full-service customers using voice response unit

100%

100%

96%

85%

87%

Full-service customers using prototype plan document

65%

51%

95%

45%

NA

Full-service customers using testing services

99%

67%

95%

57%

100%

Full-service customers using regulatory filing services

99%

26%

98%

25%

100%

Full-service customers using recordkeeping services

100%

100%

100%

100%

100%

Full-service customers using education to comply with 404(c)

99%

100%

90%

80%

100%

Can sponsors choose number and frequency of fund changes?

Yes

Yes

Yes

Yes

Yes

Fewer than 100 employees

Internal

Internal

Internal

Internal

Internal, external investment management

100-999 employees

Internal

Internal

Internal

Internal

Internal, external investment management

1,000-4,999 employees

Internal

Internal

Internal

Internal

Internal, external investment management

5,000 or more employees

Internal

Internal

Internal

Internal

Internal, external investment management

Internally managed

$2.3 billion

$18,910,973,778

$30,411,841,330 (co. stock assets)

$3.2 billion

0

Externally managed

$13.1 billion

$4,377,853,458

$51,243,545,103

0

$3.25 billion

Total

$15.4 billion

$23,288,827,236

$81,655,386,434

$3.2 billion

$3.25 billion

Number of participants in full-service plans

365,000

1,106,762

2,033,920

150,000

596,166

At year-end 2002

682

2,490

7,405

512

3,173

At year-end 2001

628

2,429

7,556

554

2,903

At year-end 2000

590

2,595

6,889

551

2,590

Converted in 2002

72

NA

624

NA

324

Number of funds available to full-service plans

—

—

—

—

—

Internally managed

30

42

0

66

NA

Externally managed

1,700

Unlimited

3,000+

242

Unlimited

Self-directed brokerage available to full-service plans?

Yes

Yes

Yes

Yes

Yes

Average asset-allocation rates

Stable value 5%, fixed income 13%, equity 68%, self-dir. 7%, co. stock 3%, other 4%

Stable value 48%, fixed income 10%, equity 38%, self-dir. 1%, co. stock 3%

Stable value 16%, fixed income 13%, equity 49%, self-dir. 5%, co. stock 16%, other 1%

Stable value 14%, fixed income 18%, equity 56%, self-dir. <1%, co. stock 10%, other 2%

Stable value 4%, fixed income 14%, equity 67%, self-dir. 8%, co. stock 3%, other 4%

Average participation rate

85%

80%

49.9%

76%

84%

Average deferral rate

6%

7%

12.3%

6%

6.5%

Geographic coverage

All 50 states, DC

All 50 states, DC

All 50 states, DC, Puerto Rico

All 50 states, DC

All 50 states, DC

Online statements

Yes

Under development

Yes

No

Yes

Account changes

Yes

Yes

Yes

Yes

Yes

Tools and calculators

Yes

Yes

Yes

Yes

Yes

Sponsor site

Yes

Yes

Yes

Yes

Yes

Custom plan design

Yes

Yes

Yes

Yes

Yes

1:1 enrollment

Yes

Yes

Yes

Yes

Yes, upon approval

Online enrollment

Yes

Yes

Yes

Yes

Yes

Automatic enrollment

Yes

Yes

Yes

Yes

Yes

Education software

Yes

Yes

Yes

Yes

No

Education videos

Yes

Yes

Yes

Yes

No

Seminars

Yes

Yes

Yes

Yes

Yes, via broker

In-person classes

Yes

Yes

Yes

Yes

Yes, via broker

Newsletters

Yes

Yes

Yes

Yes

Yes

Years offering investment-only services to 401(k) plans

—

—

—

—

—

Number of investment-only plans

—

—

—

—

—

Percentage of investment-only assets subadvised externally

—

—

—

—

—

Minimum asset size

—

—

—

—

—

Average plan asset size

—

—

—

—

—

Investment-only assets Internally managed

—

—

—

—

—

Externally managed

—

—

—

—

—

Total

—

—

—

—

—

Investment results

—

—

—

—

—

Market commentary

—

—

—

—

—

Will provider comply with investment-policy statement?

—

—

—

—

—

Classes of securities managed for 401(k) plans

—

—

—

—

—

Investment styles offered

—

—

—

—

—

Primary investment style

—

—

—

—

—

Frequency of market commentary

—

—

—

—

—

Frequency of investment-results discussions

—

—

—

—

—

Years offering recordkeeping-only services to 401(k) plans

—

—

—

—

23

Number of recordkeeping-only plans

—

—

—

—

2,903

Fewer than 100 employees

—

—

—

—

1,217

100-999 employees

—

—

—

—

1,486

1,000-4,999 employees

—

—

—

—

158

5,000 or more employees

—

—

—

—

42

Recordkeeping-only customers using daily valuation

—

—

—

—

100%

Recordkeeping-only customers using voice response unit

—

—

—

—

100%

Can sponsors choose number and frequency of fund changes?

—

—

—

—

Yes

Fewer than 100 employees

—

—

—

—

Yes

100-999 employees

—

—

—

—

Yes

1,000-4,999 employees

—

—

—

—

Yes

5,000 or more employees

—

—

—

—

Yes

Number of participants in recordkeeping-only plans

—

—

—

—

596,166

At year-end 2002

—

—

—

—

3,173

At year-end 2001

—

—

—

—

2,903

At year-end 2000

—

—

—

—

2,590

Converted in 2002

—

—

—

—

324

Externally managed

—

—

—

—

100%

Self-directed brokerage available to recordkeeping-only plans?

—

—

—

—

Yes

Average participation rate in recordkeeping-only plans

—

—

—

—

84%

Average deferral rate in recordkeeping-only plans

—

—

—

—

6.5%

Geographic coverage

—

—

—

—

All 50 states, DC

Online statements

—

—

—

—

Yes

Account changes

—

—

—

—

Yes

Tools and calculators

—

—

—

—

Yes

Sponsor site

—

—

—

—

Yes

Custom plan design

—

—

—

—

Yes

1:1 enrollment

—

—

—

—

Yes, upon approval

Online enrollment

—

—

—

—

Yes

Automatic enrollment

—

—

—

—

Yes

Education software

—

—

—

—

No

Education videos

—

—

—

—

No

Seminars

—

—

—

—

Yes, via broker

In-person classes

—

—

—

—

Yes, via broker

Newsletters

—

—

—

—

Yes