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Guide to 401(k) Providers
Before you decide on a full-service company, or on a provider of investment-only or recordkeeping-only services, consult our interactive guide.
Michael O'Loughlin, CFO Magazine


Browse the Provider Directory


ProviderBank One Investment Management
Indianapolis
(317) 756-1387
Barclays Global Investors
San Francisco
(415) 597-2200
BISYS Retirement Services
Dresher, PA
(215) 648-8000
CBIZ
Cleveland
(216) 447-9000
Ceridian Retirement Plan Services
St. Petersburg, FL
(877) 677-6401

Type of service provided

Full service or investment onlyInvestment onlyRecordkeeping onlyFull serviceFull service or recordkeeping only
FULL SERVICE

Years offering full-service 401(k) plans

15+

23

22

Number of full-service plans

1,222

1,392

2,976

Number of full-service plans in each market

Fewer than 100 employees

923

1,250

2,399

100-999 employees

284

118

835

1,000-4,999 employees

13

23

145

5,000 or more employees

2

1

39

Offerings for full-service customers

Full-service customers using daily valuation

76%

39%

35%

Full-service customers using voice response unit

76%

39%

100%

Full-service customers using prototype plan document

90%

46%

84%

Full-service customers using testing services

90%

99%

100%

Full-service customers using regulatory filing services

80%

99%

100%

Full-service customers using recordkeeping services

100%

74%

100%

Full-service customers using education to comply with 404(c)

See footnote*

41%

100%

Can sponsors choose number and frequency of fund changes?

Yes

Yes

Yes

Preferred business arrangement for companies with

Fewer than 100 employees

NA

TPA/Record Keeping/Internal

External

100-999 employees

Recordkeeping Alliance

TPA/Record Keeping/Internal

External

1,000-4,999 employees

Recordkeeping Alliance

TPA/Record Keeping/Internal

External

5,000 or more employees

Recordkeeping Alliance

TPA/Record Keeping/Internal

External

Assets in full-service plans

Internally managed

$3,205,920,000

$350 million

0

Externally managed

$3,048,598,000

$1.05 billion

$7.3 billion

Total

$6,254,518,000

$1.4 billion

$7.3 billion

Number of participants in full-service plans

226,000

140,100

255,380

Number of full-service plans

At year-end 2002

1,222**

1,392

2,976

At year-end 2001

1,270**

1,542

2,359

At year-end 2000

1,340**

1,400

1,789

Converted in 2002

70

150

360

Number of funds available to full-service plans

Internally managed

28

Unlimited

0

Externally managed

200+

Unlimited

7,000+

Self-directed brokerage available to full-service plans?

Yes

Yes

Yes

Participation/allocation/deferral information

Average asset-allocation rates

Stable value 14%, fixed income 13%, equity (incl. balanced) 58%, co. stock 15%

Stable value 11%, fixed income 6%, equity 80%, self-dir. 1%, co. stock 1%, other 1%

Stable value 30%, fixed income 20%, equity 40%, self-dir. 4%, co. stock 4%, other 2%

Average participation rate

74%

85%

85%

Average deferral rate

7.8%

5%

4.2%

Geographic coverage

All 50 states, DC

All 50 states, DC

NA

Web site capabilities

Online statements

Yes

Yes

Yes

Account changes

Yes

Yes

Yes

Tools and calculators

Yes

Yes

Yes

Sponsor site

Yes

Yes

Yes

Services available to full-service plans

Custom plan design

Yes

Yes

Yes

1:1 enrollment

Yes

Yes

Yes

Online enrollment

Yes

Yes

Yes

Automatic enrollment

Yes

Yes

Yes

Education software

Yes

Yes

Yes

Education videos

Yes

Yes

Yes

Seminars

Yes

Yes

Yes

In-person classes

Yes

Yes

Yes

Newsletters

Yes

Yes

Yes

INVESTMENT ONLY
ProviderBank One Investment Management
Indianapolis
(317) 756-1387
Barclays Global Investors
San Francisco
(415) 597-2200
BISYS Retirement Services
Dresher, PA
(215) 648-8000
CBIZ
Cleveland
(216) 447-9000
Ceridian Retirement Plan Services
St. Petersburg, FL
(877) 677-6401

Years offering investment-only services to 401(k) plans

20+

18

Number of investment-only plans

475

130

Percentage of investment-only assets subadvised externally

NA

0

Target markets for investment-only services

Minimum asset size

$1 million

$100 million

Average plan asset size

$5 million

$250 million

Investment-only assets Internally managed

$476 million

$74 billion

Externally managed

$1.9 billion

0

Total

$2.37 billion

$74 billion

Web site capabilities

Investment results

Yes

NA

Market commentary

Yes, via third party

NA

Services available to investment-only plans

Will provider comply with investment-policy statement?

Yes

Yes, pending compliance

Classes of securities managed for 401(k) plans

Stable value, fixed, equity, balanced

Cash, equities (domestic and int'l), fixed income (domestic and int'l), balanced, asset allocation

Investment styles offered

Stable value, fixed, equity, balanced (value, growth, blend: large cap, mid-cap, small-cap)

Cash management, indexed, enhanced indexed, active

Primary investment style

Stable value, fixed, equity, balanced (value, growth, blend: large cap, mid-cap, small-cap)

Corporate defined contribution

Frequency of market commentary

Quarterly

Monthly and quarterly

Frequency of investment-results discussions

Varies by plan

As needed

RECORDKEEPING ONLY
ProviderBank One Investment Management
Indianapolis
(317) 756-1387
Barclays Global Investors
San Francisco
(415) 597-2200
BISYS Retirement Services
Dresher, PA
(215) 648-8000
CBIZ
Cleveland
(216) 447-9000
Ceridian Retirement Plan Services
St. Petersburg, FL
(877) 677-6401

Years offering recordkeeping-only services to 401(k) plans

20

22

Number of recordkeeping-only plans

15,000

2,976

Number of recordkeeping-only plans in each market

Fewer than 100 employees

12,300

2,399

100-999 employees

2,300

835

1,000-4,999 employees

300

145

5,000 or more employees

100

39

Offerings for recordkeeping-only customers

Recordkeeping-only customers using daily valuation

98%

35%

Recordkeeping-only customers using voice response unit

90%

100%

Can sponsors choose number and frequency of fund changes?

Yes

Yes

Preferred market for recordkeeping-only services

Fewer than 100 employees

Yes

Yes

100-999 employees

Yes

Yes

1,000-4,999 employees

Yes

Yes

5,000 or more employees

Yes

Yes

Number of participants in recordkeeping-only plans

1.2 million

255,380

Number of recordkeeping-only plans

At year-end 2002

15,000

2,976

At year-end 2001

11,000

2,359

At year-end 2000

7,540

1,789

Converted in 2002

1,088

360

Externally managed

NA

7.3 billion

Participation/allocation/deferral information

Self-directed brokerage available to recordkeeping-only plans?

Yes

Yes

Average participation rate in recordkeeping-only plans

NA

79%

Average deferral rate in recordkeeping-only plans

NA

4.1%

Geographic coverage

All 50 states, DC

NA

Web site capabilities

Online statements

Yes

Yes

Account changes

Yes

Yes

Tools and calculators

Yes

Yes

Sponsor site

Yes

Yes

Services available to recordkeeping-only plans

Custom plan design

Yes

Yes

1:1 enrollment

No

Yes

Online enrollment

No

Yes

Automatic enrollment

No

Yes

Education software

Yes

Yes

Education videos

No

Yes

Seminars

Yes

Yes

In-person classes

No

Yes

Newsletters

Yes

Yes


*Over 80% of clients use education services; some choose to comply with 401(c), others do not.
**Plan declines from 2000-2002 due primarily to proactive restructuring of small-plan business serviced on internal balance-forward recordkeeping platform.




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