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Off the Hook If wireless communications costs are making your ears ring, here's how to fight back.

Robert Hertzberg, CFO Magazine
December 1, 2008

Wireless Helpdesk Lowers Cost: Robert makes some great points to better control your wireless communication cost. Additionally, there are significant cost savings and process improvements that can be realized by Outsourcing your Wireless Helpdesk function. Companies usually under estimate the FTE resource, and technical knowledge required to support a converged voice and data cellular device. A quality wireless helpdesk solution will more effectively resolves both carrier and client issues, and more efficiently scale to the demands of your business. Most of the wireless management solutions are good; spend your time carefully evaluating the vendors wireless helpdesk function.

PriorityLine LLC.; Posted by Gregg Fazekas | Feb 18, 2009 4:18 AM ET

Taxes and Cell Phones: While I agree with many points that Mr. Hertzberg made in this article, there are a number of tax considerations when the company provides cell phones for employees directly as opposed through a reimbursement program. Please remember to consider these tax issues.; Posted by John Nadaskay | Jan 3, 2009 2:42 PM ET