Laying Down the Law

While the impact of the role over the long term remains to be seen, many companies believe the addition of a position whose sole responsibility is to monitor compliance can only be a good thing. Davis says that at The Men's Wearhouse, the fact that Ckodre now continually promotes the compliance perspective has strengthened the "control orientation" of the executive team and the rest of the company. At Arrow, Brown says the addition of a CCO has helped the company by centralizing all compliance activities. "It clearly identifies one person people can go to with questions worldwide," he says. And, he adds, the single point of contact ensures an appropriate, consistent response to any compliance problems that might arise anywhere in the company's operations.

Finally, though the installation of a compliance officer doesn't guarantee good behavior, at least it's someone else to help do the work.

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