Say What?
Some speaking tips from the experts.
Know the audience. Instead of "What do I want to say?" think "What does the audience need to hear?" suggests Communispond's Dan MacLean.
Focus on delivery. "Voice quality matters," says trainer Deirdre Peterson. Especially on the phone, keep listeners alert with "verbal flags like 'our top priority' or 'the key thing.' "
Don't just read figures off a page or a computer screen. "It looks like the CFO lacks confidence in the numbers," notes communications coach Timothy Cage.
Keep PowerPoints basic. Don't "get too complex with animation and flying bullet points," says MacLean. Emphasize important points and skip the extras. "Sometimes we give PowerPoint a little too much power."
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