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IT Directions 2.0

(continued)

Over the past three years, has your organization procured an excess of technology relative to actual needs?
2002Yes
 20%
No
 75%
Possibly/Not sure
 5%
2003Yes
 10%
No
 74%
Possibly/Not sure
 16%



For each of the following, will you spend more, less, or the same in the next 12 months compared with the previous 12?
MoreLessSameUnsure
Computer security55%2%41%2%
Mobile computing45%6%39%10%
E-commerce initiatives involving consumers43%5%37%15%
Data-center hardware (including storage)37%17%40%6%
Business intelligence34%5%51%10%
IT consulting and/or systems integration30%20%38%12%
E-commerce initiatives involving business partners29%8%44%19%
CRM28%10%42%20%
IT outsourcing/offshoring21%16%45%18%
ERP20%14%45%21%
Desktop computers19%30%49%2%
E-mail/instant messenging/collaborative computing19%11%51%19%




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