Enterprise resource planning and customer relationship management vendors see ERM as a logical extension of what they do, but the products are "all a mile wide and an inch deep at the moment," says Maina, adding that as of now, niche players have the advantage. He cites Workscape for online benefits enrollment (a technology he estimates can cut enrollment costs from $75 to $15 per employee), Recruitsoft for online job applications, and Unicru for job matches for retail and hourly job candidates as leaders in their specific domains. Makers of portal software tout its ERM suitability, and companies are continually enhancing their intranets to add more ERM functionality, often a mix of homegrown and packaged applications.
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Inside the November 2002 Issue
Cover Story
- Stricter Regulation of Governance
Features
- Bear Market: 2002 Compensation Survey
- Building a Strong Finance Team
- CRM: Back to the Drawing Board
Special Reports
- Launch of Electronic Trade Finance
Also Inside
- Align Tax and GAAP?
- Software to Manage Employee Expectations
- E-tailing: High Yield for Low-Rez?
- Acquiring Companies for Their Cash
- Laundry Time
- Executive Indictments
- Shareholder Management
- Pension Plans
- Cost Cutting
- Leveraged Buyouts
- Another Nick in the Wall
- Acquiring Companies for Their Cash
- Long-term Searches: The Waiting Game
- Excuses, Excuses
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