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  • Outsourcing

    More work is being sent packing, often far away. To make it pay off, management must adapt. February 18, 2004

  • 10th Annual Cost Management Survey

    According to our latest survey, companies have been diligently pruning overhead, leaving them primed to capitalize on an economic recovery. February 12, 2004

  • Investment Banks Outsourcing to India

    A number of big names have quietly hired Indian firms or set up their own subsidiaries on the subcontinent to handle basic financial modeling and comparable analysis. January 31, 2004

  • Sending Back-Office Functions Offshore

    U.S. companies are beginning to outsource technology research and development to India and China. Will a meltdown in tech jobs follow? October 1, 2003

  • Keys to Successful BPO Relationships

    Outsourcing business processes hits much closer to home than simply outsourcing IT. Here's how some executives balance the risks and rewards. September 3, 2003

  • Outsourcing HR Instead of Upgrading Tech

    Rather than invest in technology, more companies are outsourcing HR -- sometimes with one provider. August 1, 2003

  • Offshoring's Risks and Rewards

    Risk and reward have always been major factors in offshore outsourcing. The trick, of course, is to mitigate the former while maximizing the latter. March 17, 2003

  • Hardware Down, Humans Up

    Some key drivers of IT outsourcing costs are becoming less expensive, but that's not true of the people behind them. February 1, 2003

  • Will Outsourcing Still Fly?

    EDS's financial troubles have raised questions about outsourcing deals, but the answers are mostly upbeat. February 1, 2003

  • One with Everything

    The enlightened approach to HR administration? Get it out of house -- but keep it under one roof. November 1, 2002

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