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IT Outsourcing: What You Don't Know Can Cost You

When you get your bill from your vendor, how can you be sure that you've gotten what you've paid for? Here's how CFOs can make sure that they're sure.

June 13, 2012

For many companies, operationalizing the management of IT-outsourcing contracts is becoming increasingly complex. While there's no question that outsourcing can help fill gaps in IT services, confusion about negotiated terms and conditions, a lack of transparency, and inadequate integration between cost and utilization reporting can cause your vendor costs to spiral out of control, ultimately jeopardizing the outsourcing relationship. Read more...

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